Real-time work-life support for real living

Finding the time to complete personal tasks can be frustrating, especially with a busy work schedule. Life Services help employees manage their personal responsibilities by outsourcing important, time-consuming tasks to professional work-life consultants. They do the heavy lifting, so employees can focus on their work responsibilities.

Personalized individual support

With work-life solutions EAP, employees receive personalized support for a wide range of needs, including conducting research and compiling information for childcare, elder care, events, upcoming vacations, and more

Consultants are also available to connect employees with resources related to finance and legal issues

Each resource is confirmed and includes contact information and other pertinent details

Information and resources are provided electronically, telephonically, or by mail

Research is completed as soon as possible and usually within 12 business hours (or within eight business hours for emergency cases)

work-life consultants follow up to ensure resources meet the employee’s needs

Convenient and easy to use

Time-saving solution for those struggling to balance demands from work with demands from their personal lives

Accessible via phone or LiveCONNECT on the member website

Professional, friendly consultants deliver excellent customer service

Outsourcing tasks allows employees to focus on job demands

Benefits for employers

Service is designed to promote employee productivity, performance, and wellbeing

Employers are provided with utilization reports on a quarterly basis

Tools are provided for communicating and promoting services internally

Several levels of support are available